ACCESSIBLE CUSTOMER SERVICE & COMMITMENT TO ACCESSIBILITY POLICY

 

STATEMENT OF ORGANIZATIONAL COMMITMENT

 

CCW Inc is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

 

CCW Inc is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.

 

CCW understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code (OHSA) or obligations to people with disabilities under any other law.

 

CCW Inc is committed to excellence in serving and providing goods, services or facilities to all customers including people with disabilities. Our accessible customer service policies are consistent with the principles of independence, dignity, integration, and equality of opportunity for people with disabilities.

 

CHANGES TO EXISTING POLICIES

 

Any policies of this organization that do not respect and promote the principles of dignity, independence, integration, and equal opportunity for people with disabilities will be modified or removed.

 

Providing an accessible environment is a shared effort, and we are committed to working with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact our office at info@ccwinc.com.

 

This document is publicly available. Accessible formats are available upon request.